Introduction

A customer credit memo also known as a credit note, a credit memo is a document that reduces a customer's or client's total account balance. Credit memos may be applied to future purchases of goods or services. Unlike a refund, a credit memo does not remit money to the customer.

Customer Credit Memo Transaction provides you the following information:

List of specific products and their corresponding quantity, UOM, Price Level, Unit Price, Discount and Tax details.
List of corresponding Credit Memo Application with status that have been created.
List of corresponding Customer Refund with status that have been created.
List of corresponding VAT Payment with status that have been created.
List of corresponding Over Payment with status that have been created.
List of corresponding GL Entries.
Customer Credit Memo Transaction Status
Customer Credit Memo have hyperlinks to make navigation easier.

Customer Credit Memo has an accounting impact.

Customer Credit Memo can be created in via Stand-alone / Individual Customer Credit Memo – for more information, click Creating Stand-alone Customer Credit Memo

Customer Credit Memo can be created in two ways:

Stand-alone / Individual Customer Credit Memo – for more information, click Creating Stand-alone Customer Credit Memo
From Customer Payment – for more information, click Creating Customer Credit Memo From Customer Payment

Introduction

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